FAQ
Payments
I'll begin working on your order as soon as the payment is received! I appreciate your confidence in me in creating your design and your support of my small business. In the absence of your thoughtful payment, I will be unable to purchase the materials that are needed.
Dietary Restrictions
- At BakeVista, we prioritize the health and safety of our customers. We strive to accommodate a variety of dietary needs, including allergies and dietary preferences. Please review our Dietary Restrictions Policy and FAQ below to ensure a safe and enjoyable experience.
- Dietary Restrictions Policy
- At BakeVista, I prioritize the health and safety of my customers. I strive to accommodate a variety of dietary needs, including allergies and dietary preferences. Please review my Dietary Restrictions Policy and FAQ below to ensure a safe and enjoyable experience.
- Dietary Restrictions Policy
- 1. Allergy Information
- - I offer products that can be made without certain allergens upon request. However, I operate in a kitchen that processes allergens including, but not limited to: nuts, gluten, dairy, eggs, soy, and wheat.
- - Cross-contamination is possible. I cannot guarantee that any product is completely free of any allergen.
- 2. Ingredient Transparency
- - Ingredients for my products are available upon request. Please ask me if you have any concerns about specific ingredients.
- 3. Special Requests
- - I will do my best to accommodate special dietary requests (e.g., gluten-free, vegan, nut-free). These requests must be made at the time of ordering.
- - Additional charges may apply for special requests due to the cost of specialty ingredients.
- 4. Customer Responsibility
- - Customers with severe allergies or dietary restrictions must inform me at the time of ordering.
- - It is the customer's responsibility to communicate their dietary needs clearly and verify that my products meet their requirements.
- 5. Limitation of Liability
- - By purchasing my products, customers acknowledge and accept the risks associated with allergens and dietary restrictions.
- - BakeVista is not liable for any adverse reactions caused by the consumption of my products.
- Dietary restrictions frequently asked questions (FAQ)
- Q2: Are your products nut-free?
- - While I can make nut-free products, please note that my kitchen handles nuts, and cross-contamination is possible.
- Q3: Can you accommodate vegan diets?
- - Yes, I offer vegan options. Please specify that you require a vegan product when ordering.
- Q4: What if I have multiple dietary restrictions?
- - I will do my best to accommodate multiple dietary restrictions. Please provide detailed information about your dietary needs when placing your order.
- Q5: How do you handle cross-contamination?
- - I take steps to minimize cross-contamination, such as cleaning utensils and equipment between uses. However, I cannot guarantee that any product is completely free of allergens.
- Q6: Can I see a list of ingredients?
- - Yes, I can provide a list of ingredients for my products upon request. Please ask me for more information.
- Q7: What should I do if I have an allergic reaction?
- - Seek medical attention immediately if you experience an allergic reaction. Please inform me as soon as possible so I can take appropriate measures.
- Q8: How do I place a special dietary request?
- - Special dietary requests should be made at the time of ordering. Contact me by phone, email, or in-person to discuss your specific needs.
- Contact Me
- For any questions or to discuss dietary restrictions, please contact me:
- - 0423 021 160
- - diatyagi@gmail.com
- Thank you for choosing BakeVista. Your safety and satisfaction are my top priorities.